Reference

How spingila Handles Your Personal Data

Q: Can I request a full copy of the data spingila holds about me?

Yes. Email privacy@spingila.xyz from your registered address, state that you are requesting a data access copy, and we will send you a structured summary within the timeframe required under applicable data regulation, usually within 30 days of receipt.

Q: How do I ask spingila to delete my personal information?

Submit a deletion request to privacy@spingila.xyz. We will verify your identity, remove non-mandatory personal data within 90 days of account closure, and confirm completion by email. Mandatory financial records are retained only for the legally required period.

At spingila, your personal information — from account registration details to transaction records processed through DANA, OVO, GoPay and QRIS — is handled with clear, documented practices.

Data encrypted at rest and in transitDANA, OVO, GoPay & QRIS transaction privacyYou can request data access at any timeNo data sold to third partiesRetention periods clearly defined

Explore the Lobby Read FAQ

What This Privacy Policy Covers

spingila Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This policy applies to every interaction you have with spingila — creating your account, making deposits via DANA or OVO, withdrawing through GoPay or QRIS, browsing the lobby, and contacting our support team. We collect your name, email address, device identifiers, IP address, and payment reference

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numbers only to operate your account and process transactions. We do not collect more data than necessary. Access to certain features and the scope of data processing depends on local law. For players in Jakarta and across Indonesia, your data is stored on servers with industry-standard
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encryption and accessed only by authorised spingila staff. Payment chip data — such as your QRIS scan history or GoPay wallet reference — is retained for transaction verification purposes and is never shared with unrelated third parties.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT CHANNELS

Reach Us About Your Privacy Rights

If you have a question about your data, want to request a copy of what we hold, or need to update personal information on your spingila…

DATA HANDLING STANDARDS

Six Ways We Protect Your Privacy at spingila

Privacy at spingila is not a single checkbox — it runs through account creation, every payment step, session activity and the moment you decide to close your account.

End-to-End Encryption

Every data packet between your device and our servers is encrypted using TLS 1.3. This includes your login credentials, account details and all payment reference data from DANA, OVO, GoPay and QRIS transactions processed on the platform.

Cookie Transparency

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences from the settings panel inside your account. Advertising cookies are opt-in only, not placed by default.

Account Security Layers

Your account is protected by password hashing and optional two-factor authentication via an authenticator app. Suspicious login attempts from new devices trigger an email verification step before access is granted to your wallet or transaction history.

Data Retention Schedule

Account data is retained for as long as your account is active plus a mandatory verification period as required under applicable financial regulations. After account closure, non-mandatory personal data is deleted within 90 days following our internal review.

Third-Party Data Sharing

We share data only with payment processors such as DANA, OVO, GoPay and QRIS to complete your transactions, and with fraud-detection services to protect your account. We do not sell, rent or exchange your personal information with advertisers or data brokers.

Your Right to Request Changes

You have the right to access, correct or request deletion of your personal data at any time by contacting [email protected]. We will confirm receipt within 24 hours and complete the action within the timeframe required by applicable regulation.

Common Questions About Your spingila Privacy Rights

The questions below address what Indonesian account holders ask most about how spingila handles personal data, payment records and account information. If your question is not listed, contact us at [email protected] and we will respond within 48 hours.

We collect your full name, email address, phone number and date of birth at registration. Once you make a deposit via DANA, OVO, GoPay or QRIS, we also store the associated payment reference number for transaction verification and account security purposes.

Yes. All payment reference data is stored in encrypted databases accessible only to authorised staff. We retain transaction records for the period required by applicable financial regulations, after which non-mandatory records are deleted on a rolling 90-day schedule.

Yes. Email [email protected] from your registered address, state that you are requesting a data access copy, and we will send you a structured summary within the timeframe required under applicable data regulation, usually within 30 days of receipt.

Submit a deletion request to [email protected]. We will verify your identity, remove non-mandatory personal data within 90 days of account closure, and confirm completion by email. Mandatory financial records are retained only for the legally required period.

We share data only with the payment processors needed to complete your DANA, OVO, GoPay or QRIS transactions, and with fraud-prevention partners who help secure your account. We never sell or exchange your information with advertisers, data brokers or unrelated third parties.

We use essential session cookies for login continuity, analytics cookies to improve lobby performance, and optional advertising cookies that are opt-in only. You can review and change your cookie settings at any time inside the account preferences panel under Privacy Settings.

The core policy applies to all account holders. Specific data-processing obligations and the scope of your rights depend on local law. If you are accessing spingila from Yogyakarta or any other region in Indonesia, the same data protection standards apply to your account.

How spingila Handles Your Personal Data

Reach Us About Your Privacy Rights

Six Ways We Protect Your Privacy at spingila

End-to-End Encryption

Cookie Transparency

Account Security Layers

Data Retention Schedule

Third-Party Data Sharing

Your Right to Request Changes

Common Questions About Your spingila Privacy Rights

01 What personal data does spingila collect when I create an account?

02 Are my DANA, OVO, GoPay and QRIS transaction records stored securely?

03 Can I request a full copy of the data spingila holds about me?

04 How do I ask spingila to delete my personal information?

05 Does spingila share my data with anyone outside the platform?

06 What cookies does spingila use and how can I control them?

07 Does your privacy policy change based on where I am in Indonesia?

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